App
support
Help with the Foxfire Partner Portal app for iPhone and Android. From Foxfire Games.
Contact us
Email salesdesk@playfoxfire.com. Tell us your name, your phone model, and what happened. A real person answers, usually within one business day.
Inside the app, you can also tap the flag button on any page to report a problem.
I cannot sign in
Use the same email and password you use at portal.playfoxfire.com. On the sign in screen, tap "Forgot your password?" to set a new one, or tap "Email me a sign-in link instead".
I do not get push alerts
- In the app, open Profile, then Notifications, and tap Turn on push alerts.
- Check that notifications for Foxfire are on in your phone settings.
- Check that Push alerts is ticked in the list of notifications, then press Save changes.
The app shows "You are offline"
The app needs an internet connection. Turn off airplane mode or join Wi-Fi, then tap Try again.
Delete your account
Open Profile, then Security, then Delete my account. Or follow the steps on our account deletion page.
Privacy
Read our Privacy Policy.
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